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Refund Policy

Last updated: April 12, 2026

1. General Policy

All sales are generally final once access is delivered. Please review plan details carefully before purchase.

2. Possible Refund Exceptions

  • Duplicate charge for the same order.
  • Billing error caused by our system.
  • Non-delivery cases where support cannot provide access after reasonable troubleshooting.

3. Not Eligible for Refund

  • Change of mind after successful delivery.
  • Violations of Terms of Service, abuse, fraud, or chargeback misuse.
  • Compatibility issues caused by unsupported hardware/software not listed as supported.
  • Account or platform actions taken by third parties.

4. Non-Recurring Billing

All plans are one-time charges and do not auto-renew. There is no recurring billing cycle to cancel.

5. Refund Request Window

Refund requests must be submitted within 72 hours of the charge unless a longer period is required by law in your jurisdiction.

6. Chargebacks

Before filing a chargeback, contact support first. Fraudulent or abusive chargebacks may result in immediate license revocation and account termination.

7. Contact

Refund and billing support: TopFun Discord

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